Terms & Conditions

Registration and Online Terms and Conditions

Detailed description of goods and/or Services

Federated Management Institute is a business in the Training and allied services industry. Our main focus being Corporate Conferencing and Certified Courses

2. Delivery Policy

Our Services are rendered subject to availability and receipt of payment

3. Export Restriction

The offering on this Website is all clients all over the World

4. Refund Policy

By signing and returning the registration form, the authorizing signatory on behalf of the stated company is subject to the following terms and conditions. Delegate Cancellations: All cancellations must be received in writing and are subject to the following conditions: Charge of 50% of the registration fee, plus R899 (+ VAT) administrative charge will be made for cancellations received in writing at least 14 working days prior to the event. For any cancellations received less than 7 working days before the date of the event, the full fee will be payable, and no refunds will be given except credit notes. If a registered delegate does not cancel and fails to attend the Training, it will be treated as a cancellation and no refund or credit note will be issued.

5. Substitutions

Delegate Substitution: Substitution is welcome at any time with no additional charges. Please notify Federated Management Institute in writing of any such changes at least 4 days before the event. Please note that the speakers and topics are confirmed at the time of publishing. However, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such Federated Management Institute reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alternations will be updated and sent to you as soon as possible.

Please state your full names clearly on the money transfer. Please note, bank charges are for your OWN account and this should be stipulated to your bank. Please advise your bank that the charges should be included in your deposit amount. Payments must be made within 5 working days after receipt of invoice unless agreed upon prior to the confirmation of booking.

Please be informed that full payments must be received prior to the event. Only fully paid up delegates will attend the event unless agreed otherwise with Federated Management institute. A copy of the bank deposit receipt should accompany your registration form and must be emailed or faxed.

6. Customer Privacy Policy 

Federated Management Institute shall take all reasonable steps to protect the personal Information of users for the purpose of the clause, “personal information” shall be defined as detailed in the Promotion of Access of information  Act of 200(PAIA). The PAIA may be downloaded from http://www.polity.org.za/attachment.php?aa_id=3569

7. Payment options accepted

Payment can be made via visa or MasterCard

Card transactions will be acquired for (Federated Management Institute Pty Ltd) via PayGate (Pty)Ltd who are the approved payment gateway for all South all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.paygate.co.za  to view their security certificate and security Policy.

8. Customer Details separate from card details

Customer details may be stored by Federated Management Institute separately from card details which are entered by the client on Pay gate’s secure site. For more detail on PayGate refer to www.paygate.co.za

9. Merchant Outlet country and transaction currency

The Merchant outlet country at time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR)

10. Responsibility

Federated Management Institute takes responsibility for all aspects relating to the transaction including sale of services that are advertised on our Website, customer service and support, dispute and delivery of services.

11. Country Domicile

The Website is governed by the laws of South Africa and Federated Management Institute chooses as its domicilium Citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Federated Management Institute may, in its sole discretion, change this agreement or any part without notice.

13. Company Information

The Website is run by Federated Management Institute (Pty) based in South Africa trading as Federated Management Institute and with registration number 2017/179986/07, (main Director Mrs C Wockelmann).