01OCT
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Project Management Essentials
A practical two-day workshop covering the project lifecycle, team leadership and delivery discipline.
- Dates
- 1 - 2 October 2026
- Venue
- Live online workshop
FromR 9 450ex VAT
View & register →MasterclassesIn person3 days
The Global Executive Support Masterclass
Protocol, resilience and AI for the executive office
Equipping executive assistants, chiefs of staff and protocol professionals for the AI era - where classic state and corporate protocol meets safe, practical artificial intelligence.
Scheduled dates (1)
4 - 6 November 2026
The Capital Empire Hotel, Sandton
Johannesburg, South Africa
In personRegister →
Overview
Why this programme
As the primary support system for your organisation, you devote your time and energy to ensuring co-workers, executives, vendors and clients have everything they need to succeed. This three-day masterclass steps you away from the daily operational grind to re-energise, refocus and gain a fresh perspective on your career trajectory.
Three days, one arc. Day one grounds you in diplomatic protocol, corporate etiquette and high-stakes event execution. Day two turns inward - resilience, goal engineering and executive presence. Day three looks forward, demystifying AI and ending with your own AI work assistant, built live.
Every participant leaves with a fully configured, secure and reusable custom AI work assistant, tailored to their own administrative, protocol and event-execution needs. Throughout day three the emphasis stays on human oversight: knowing when to rely on AI speed and when to rely on intuition, nuance and discretion in service of your executive.
Programme
- 01
Day One - Diplomatic protocol, corporate etiquette and high-stakes event execution
- Keynote: the executive assistant as strategic diplomat and gatekeeper
- Diplomatic protocol and order of precedence: addressing dignitaries, VIPs and board members; seating for bilateral meetings, state banquets and C-suite roundtables
- Global corporate etiquette and cross-cultural diplomacy: high- and low-context business cultures, executive presence, gift-giving protocols and ethical limits
- High-level event management and VIP logistics: ministerial summits and AGMs, motorcades and airport fast-tracking, run-of-show schedules and contingency playbooks
- Interactive workshop: the protocol crisis simulation
- 02
Day Two - Personal resilience, strategy and future-ready executive leadership
- Managing stress, change and emotional intelligence: the resilience toolkit for everyday C-suite crises
- Goal engineering and assertiveness: rules of engagement in conflict and negotiation, healthy boundaries and the art of the strategic no
- True-life storytelling, grit and executive judgment: positioning yourself as an indispensable business partner
- Image management: aligning inner confidence with outward poise
- 03
Day Three - AI demystified, practical applications and custom assistant setup
- Understanding AI in plain language and corporate boundaries: security, data privacy and what never to feed into public AI models
- Mastering AI interaction: briefing, tone and boundaries; spotting hallucinations and fact-checking
- Live masterclass: AI-powered event and admin automation, from itineraries and VIP briefing books to vendor comparisons and protocol scripts
- Guided setup: building your own custom AI work assistant, then graduation
Brochure
Ask us for the full programme
The printed brochure carries the complete agenda, the speaker line-up, pricing and the registration form - everything you need to put The Global Executive Support Masterclass in front of a budget holder. Tell us where to send it and we will.
- Full 3-day agenda, session by session
- Pricing, payment terms and the registration form
- Venue, dates and delegate logistics
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Register online with card or Instant EFT, or request an invoice for bank transfer.